We are here to help you pass.

If you are experiencing technical issues, have a question about the content, or just want to provide feedback, please check the Frequently Asked Questions (FAQ) below.

If you cannot find the answer you are looking for, please contact us directly.

📧 Contact Us

Developer: Naeman Goetz

Email: [email protected]

Please allow up to 48 hours for a response. As this app is maintained by a fellow medical professional, responses may be delayed during clinical hours.


Frequently Asked Questions

1. Subscriptions & Billing

I subscribed to Pro, but the content is still locked.

Please try the Restore Purchases feature:

  1. Open BPT Buddy.
  2. Go to the Settings tab (or any locked item).
  3. Tap "Restore Purchases" at the bottom of the Paywall screen.
  4. If this doesn't work, ensure you are signed in with the same Apple ID used to purchase the subscription.

How do I cancel my subscription?

Subscriptions are managed directly by Apple. We cannot cancel them for you.

  1. Open your iPhone Settings.